Shipping policy

Shipping Policy

At our store, we are committed to providing fast and secure delivery services to all our customers across Morocco.

1. Order Processing
Orders are prepared and processed within 24 to 48 hours after phone confirmation.

2. Delivery Time

  • Delivery takes place within 1 to 2 business days depending on the city.

  • Delivery times may vary slightly for remote areas or during peak seasons and high-demand periods.

3. Shipping Coverage
We offer delivery services to all cities and regions across Morocco.

4. Shipping Fees
Shipping costs are calculated based on the delivery city and location. The exact amount will be communicated to the customer during order confirmation.

5. Free Shipping
We offer free shipping once the order reaches a specific amount, which will be announced on our store or during promotional offers.

6. Cash on Delivery
We provide Cash on Delivery (COD), allowing customers to pay directly upon receiving their order.

7. Order Confirmation
Our team will contact you by phone to confirm your order before shipping. If we are unable to reach you, the order may be delayed or canceled.

8. Important Information
Please ensure that you provide accurate information (full name, address, and phone number) to guarantee successful delivery.

For any shipping-related inquiries, please contact us through the communication channels available on our store.