Shipping Policy

At Saharabelle, we are committed to providing a smooth and reliable delivery experience, ensuring that your orders arrive in perfect condition and as quickly as possible.

1. Order Processing
All orders are prepared within 24 to 48 hours after order confirmation by phone.

2. Delivery Time

  • Orders are delivered within 1 to 2 business days, depending on the city and delivery location.

  • Delivery times may vary slightly for remote areas or during busy seasons and promotional periods.

3. Shipping Coverage
We ship to all regions across Morocco.

4. Shipping Fees
Shipping costs are calculated based on the delivery location and city, and the exact amount will be communicated to the customer during order confirmation.

5. Free Shipping
We offer free shipping when the order reaches a specific amount, which will be announced on our store or during promotional offers.

6. Payment Method
We provide Cash on Delivery (COD), allowing customers to pay directly when receiving their order.

7. Order Confirmation
Our team will contact the customer by phone to confirm the order before shipping.
If we are unable to reach the customer, the order may be delayed or canceled to ensure service quality.

8. Delivery Information
Please make sure to provide accurate details (full name, address, and phone number) to avoid any delivery delays.

9. Possible Delays
Some delays may occur due to circumstances beyond our control, such as:

  • Weather conditions

  • Courier service pressure

  • Peak seasons and promotional periods

We always strive to deliver your order as quickly and efficiently as possible.

10. Customer Support
For any questions regarding shipping or your order, you can contact us through our store’s communication channels.